Privacy Policy

Effective Date: February 8, 2026

At Pennant Pools, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us, including via text message.

Information We Collect

We may collect personal information you voluntarily provide, including:

  • Name

  • Address

  • Email address

  • Phone number

  • Details about your pool, equipment, or service needs

We may also collect limited technical information automatically when you visit our website, such as browser type or pages visited.

How We Use Your Information

We use your information to:

  • Schedule and provide pool maintenance services

  • Send service reminders and visit notifications

  • Communicate about your account or equipment

  • Respond to questions or requests

  • Improve our services and customer experience

Text Messaging & Communications

If you provide your phone number and consent to receive texts, we may send you service-related messages such as visitation reminders, service/delivery updates, billing notices, account information, and customer support.

You may receive recurring messages.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For help, reply HELP or contact us at support@pennantpools.com.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only when necessary to operate our business, such as with service providers who assist with billing, scheduling, or communication systems. These partners are required to protect your information.

Data Protection Measures

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, or misuse.

Data Transfer Policy

We will never transfer your personal information to any external organization for any purpose, even with your consent.

Your Choices

You may request updates or corrections to your information at any time by contacting us.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

Pennant Pools
13159 W Lariat Ln
Peoria, AZ 85383
support@pennantpools.com
(480) 428-8788